Allgemeine Geschäftsbedingungen

SALOMED Gesellschaft für biologische Medizin GmbH, Alexanderhofstraße 107, A-9872 Millstatt (hereinafter referred to as "SALOMED") offers its customers a service under the name SALOMED Test in which individual nutritional recommendations are created by means of blood analysis. The following General Terms and Conditions also referred to as GTC apply both to the use of the site and to the purchase of the "test" as well as its analysis and evaluation.


SALOMED" may amend the GTC at any time and such amendments shall also apply to existing contractual relationships. The current version is available on the website www.salomed.com (or will also be sent to consumers on request).

Amendments to the GTCs are permissible vis-à-vis consumers if the amendment is reasonable for the consumer, especially if it is minor and objectively justified. The consumer has the right to object in writing to the amendment of the GTC within one month from the receipt of the notification of the amendment, otherwise the consumer accepts the amended GTC. "SALOMED" shall inform the Consumer separately and before the beginning of the period for the express declaration about this right of objection and the legal consequences that will occur if the objection is not made.

1. Subject matter of the contract:

Customers can order the SALOMED test via the online shop (www.salomed.com), by e-mail or by phone (+43 676 9281721) at a charge. After ordering, the customer receives a blood collection set or a referral slip to a laboratory by post or e-mail with an enclosed invoice. The Customer uses this to have the blood sample taken by his/her family doctor or another person qualified to take blood samples or in a SALOMED partner laboratory and then sends his/her blood sample to a SALOMED partner laboratory at his/her own expense by UN 3373 mail using the addressed return envelope provided by "SALOMED". The UN 3373 label is not required for customers from Switzerland.

With their order, customers acknowledge that the SALOMED Test is not a classical scientific analysis, but an empirically developed and practical method for dietary change. It is expressly pointed out that the SALOMED Test is not designed to test for allergies and pseudo-allergies or so-called intolerances. "SALOMED" will not disclose technical details (incl. laboratory values) of the method, but will keep them secret as internal information.

2. Payment:

Since the SALOMED Test is exclusively a medical service, it is exempt from VAT according to § 6 Abs. 1 Z 19 UstG. The SALOMED Test is offered with a profile of 70 food items. The total cost for this is € 300 and is to be transferred to the account of SALOMED Gesellschaft für biologische Medizin GmbH.

Die Zahlung des SALOMED-Test erfolgt per Rechnung in der Höhe von € 300.-. Die Rechnung liegt dem Blutabnahmeset bzw. der e-mail zur Laborüberweisung bei und wird innerhalb von 14 Tagen nach Erstellung (Online-Shop, E-Mail oder Telefon) fällig.

Sobald die Bezahlung der Rechnung 14 Tage in Verzug kommt, wird die offen stehende Forderung zur weiteren Betreibung an ein externes Inkasso-Unternehmen weitergeleitet. Dies ist mit erheblichen Mehrkosten für die Kunden verbunden.

In addition, it is possible to pay for the SALOMED Test in the online shop www.salomed.com via PayPal/credit card.

Ausdrücklich wird darauf hingewiesen, dass die rechtzeitige Bezahlung der Rechnung auch dann fällig wird, wenn dieBlutprobe noch nicht an an ein SALOMED-Partnerlabor gesandt bzw. die Analyse in einem SALOMED-Partnerlabor durchgeführt wurde.

3. Delivery and shipping:

Die Zusendung des Blutabnahmesets für den SALOMED-Test wird per Post erfolgen. Die Laborüberweisungen an ein SALOMED-Partnerlabor können per Post oder e-mail erfolgen. Das eigentliche Ergebnis des SALOMED-Test wird im allgemeinen innerhalb von 1 bis 2 Wochen nach der dem Eintreffen der Blutwerte im SALOMED-Partnerlabor fertiggestellt sein und kann per Post oder auf ausdrücklichen Wunsch per e-mail zugestellt werden.

Das SALOMED Blutabnahmeset wird grundsätzlich von Dr. Stephan Schimpf persönlich versandt. Je nach seinem jeweiligen persönlichen Standort, der primär von einen wissenschaftliche Tätigkeiten abhängig ist, kann das von unterschiedlichen Adressen sein, die nicht mit jener von SALOMED übereinstimmen müssen.

4. Cancellation policy:

Das eingeräumte Widerrufsrecht erlischt automatisch 14 Tage nach der Bestellung oder vorzeitig mit der Zusendung der Blutprobe an ein SALOMED-Partnerlabor bzw. der Blutabnahme in einem SALOMED-Partnerlabor auch wenn das vor Ablauf der 14-tägigen Rücktrittsfrist eintritt. Das Widerrufsrecht erlischt jedoch spätestens 14 Tage nach der kostenpflichtigen Bestellung auch dann, wenn die Blutprobe noch nicht an ein SALOMED-Partnerlabor abgesandt bzw. in einem SALOMED-Partnerlabor durchgeführt wurde. Hier finden Sie den Link zum genauen Ablauf des Widerrufes.

5. Failure to perform and liability:

„SALOMED“ betreibt die Seite www.salomed.com entsprechend dem aktuellen Stand der technischen und organisatorischen Gegebenheiten. „SALOMED“ behält sich das Recht vor, die Seite, den Zuweisungsschein zum SALOMED-Test oder die Dienstleistungen zu verändern oder allenfalls auch einzustellen. „SALOMED“ setzt für die Übertragung von Kundendaten ein sicheres Übertragungsverfahren (SSL) ein. Dadurch soll ein höchstmöglicher Sicherheitsstandard erreicht werden.

"SALOMED" shall not be responsible for any interruptions, malfunctions, deletions, transmission errors or memory failure in connection with the use of Services or communication with the Customer. SALOMED" shall not be liable for any delay or impossibility of performance due to force majeure (e.g. strike, fire, war, theft, etc.) or for reasons beyond the control of "SALOMED" (e.g. as a result of official orders or technical changes). The Customer acknowledges that the Services offered by "SALOMED" are offered with the involvement of third party network operators. The availability of the Services is therefore dependent on the technical provision of third-party network services for which "SALOMED" is not responsible. While "SALOMED" always acts in the interest of its customers, it cannot guarantee the general fitness for use, accuracy and correctness of data or content, functionality or conditions of the Site or Services. "SALOMED" does not warrant that the Site or Services will meet the expectations or requirements of any Customer or will operate uninterruptedly, timely, securely or error-free.

"SALOMED" shall not be liable for any results or events that occur as a result of the Site, the Services or the Content on the Site, or for any errors on the Site or for the correction of any errors on the Site. The Customer understands and agrees that any materials or documents downloaded or opened through the Site or Partner Sites are the Customer's own responsibility and that "SALOMED" shall not be liable in any way for any damage or loss resulting from such actions. No information, whether oral or written, shall create any warranty except as expressly provided. In the event of maintenance work, there may be restrictions on the service offered - the customer shall not be entitled to any claims arising from this.

In general, the liability of "SALOMED" for financial loss shall be limited to cases of intent or gross negligence on the part of "SALOMED" or its vicarious agents. Liability for slight negligence is excluded. The above limitations of liability shall not apply to bodily injury or damage to health attributable to "SALOMED". To the extent that the liability of "SALOMED" is excluded, this shall also apply to its vicarious agents.

"SALOMED" does not guarantee that the services are available and approved in every country outside of Austria. Every customer who obtains services or information from our site does so at his own risk and is responsible for checking the legal requirements of the country in question.

6. Accuracy of information:

"SALOMED" does not warrant that any information, images or graphics, descriptions or other content of the Site is complete, accurate, reliable, secure, updated or error-free.

The Customer will inform "SALOMED" as soon as it becomes aware of any errors, contradictory information or content on the Site or the Services and agrees to the actions and changes made by "SALOMED".

7. Indemnity and hold harmless:

Customers expressly declare that they will fully indemnify and hold "SALOMED" harmless in the event of claims that can be attributed to their activities (e.g. due to incorrect or otherwise unlawful data, unlawfulness in the use of the site, etc.).

This primarily relates to a claim of "SALOMED" resulting from (1) username, content and personal information entered, posted or transmitted by Customers on "SALOMED", (2) Customer's use of the Site or Services, (3) violation of Site rules, (4) Customer's violation of the rights of another person or entity, or (5) viruses, trojans, worms or similar harmful or deleterious programs of Customers.

8. Datenschutz:

siehe hier